Return Refund Policy
Return & Refund Policy
We offer returns within 14 days of delivery in accordance with EU consumer protection laws.
Eligibility
- The item must be unused and in its original condition.
- Items must be returned in the original packaging.
How to Request a Return
Email us at [contactusesand@gmail.com] with your order number and reason for return.
Refunds
Once we receive and inspect the returned item, we will issue a refund to your original payment method.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Please note: Personalized items are non-returnable.